Question 1

What hours are you open?

Accepted Answer

Monday thru Wednesday = Closed
Thursday + Friday = 11:00-3:00
Saturday = 11:00-5:00
Sunday = 12:00-4:00

Question 2

Do you take reservations?

Accepted Answer

We require a reservation for our Full Afternoon Tea. Please call the tea room for all reservations other than for Events, which need to be booked online via this website.

We do same day reservations for lunch, but only if we have space available.  Our outside tables are always available for lunch, weather permitting. First come, first served but better to call to reserve to avoid disappointment

Our Full Afternoon Tea is $33.95 per child 3-11yrs and $43.95 per person for adults. Maximum capacity is 28-30.
It includes qty 4 (for children) and 6(for adults) tea sandwiches. 2 mini sausage rolls, scone with clotted cream and jam, a pavlova, mini Victoria sponge, and chocolate mousse. Plus a pot of tea.
Seatings are 1 1/2 hours long...Thursday through Sunday
Seatings:
Thursday 11am 1pm
Friday 11am 1pm 
Sat 11am 1pm 3pm
Sunday 12pm 2 pm
**When reserving tables for Full Afternoon Tea, we take Credit card details to hold the table.  You will not be charged unless you are a no show, or do not cancel with at least 48 hours notice of the reservation.

A 20% gratuity is added to parties of 6 or more.

Bookings for 12 or more require a 25% deposit to reserve and is non refundable. 
We require a final count at least 48 hours in advance of the reservation, from yourselves, and once given, that is what you are accountable for paying. All Teas are available to collect if numbers change on the day.

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Question 3

Can I host my party at your Creamery?

Accepted Answer

We would love to be a part of your day! We can be the host site for Bridal Showers, Baby Showers, Birthday Parties, Girls Day, Mother/Daughter or Son, Father/Daughter or Son, etc. All reservations will need to be held with a credit card. 20% gratuity will be added to your final bill the day of event for parties of 6 or more.

Please call to make a reservation and please note parties of 12 or more require a 25% Deposit which is non refundable.  Please call the tea room to make any changes or to cancel , but in any event no later than 48 hours in advance of the booking.

Question 4

Is The Olde English Creamery as authentic as it sounds?

Accepted Answer

Any more authentic and you would be sitting in Buckingham Palace! Owner, Tania Henson, moved to Pensacola in 2008 from London. Her passion is as strong as her tea and her accent is as British as her shepherd's pie!

Question 5

Can I just show up for an event on the calendar without purchasing a ticket  before hand?

Accepted Answer

Unfortunately not, as although we would love to accommodate everyone interested, our little historic building in the heart of historic Pensacola has limited seating. These events tend to get over subscribed so please check out our Event Calendar and get your tickets before they are gone!!

Question 6

Do you offer Gluten free?

Accepted Answer

Our Full Afternoon Tea has the option for gluten free. We need to know this when the booking is made!

Question 7

Do you cater food for my "at home" tea party?

Accepted Answer

Yes! Please check out our catering menu on our "menu" tab
We can provide teapots, three tiered serving plates and teacups/saucers depending on the number in party for an extra fee. 
We do not typically stay and serve the tea/food but can set up if needed.

Question 8

Do you serve any alcohol?

Accepted Answer

Check out our Wine list on our Menu page. Although we do not sell beer, the best brewery in Pensacola, Pensacola Bay Brewery, is right next door and you are more than welcome to grab a pint and join us!

Question 9

Are kids welcome?

Accepted Answer

Absolutely! They  particularly love our Princess tea parties, but children are welcome every day with their loved ones. Make sure to stay informed for our events on our Events Calendar page. Typically these are held between September to May.

Question 10

Dress Code

Accepted Answer

We want you to enjoy the experience so dress code is smart-casual and comfortable. However many of our customers like to enter into the spirit of the English Tea experience. We encourage hats and fascinators, the latter of which we sell in the tea room.  We do like to make a special effort in particular at our events around the specific theme.

Question 11

What is your Ticket Policy?

Accepted Answer

All Event and Online Ticket bookings are Non Refundable. The food will be prepared and available for pickup on the day of your reservation if you are unable to attend. Please let us know of any cancellations and we can arrange for the food pick up.

We are busy putting the kettle on so check out the information below

Frequently asked questions